Privacy policy

At Raíces Torrelodones, S.L. (hereinafter, “the Company”), we are committed to protecting your privacy and ensuring compliance with current regulations regarding the protection of personal data.

1. Identity of the data controller

  • Controller: Raíces Torrelodones, S.L.
  • CIF/NIF: B22717714
  • Address: Calle Violetas 10, 28250 Torrelodones, Madrid
  • Contact email: info@origenestorrelodones.com
  • Phone: [add phone number if desired]

2. Purpose of processing

The personal data provided through this website will be processed for the following purposes:

  • Address requests for information and queries sent through the contact forms.
  • Manage reservations, orders or contracted services.
  • Send commercial communications related to our products or services (provided there is express consent).
  • Compliance with legal obligations applicable to the Company.

3. Legitimation

The legal bases for data processing are:

  • The user’s consent (art. 6.1.a GDPR).
  • The execution of a contract or application of pre-contractual measures (art. 6.1.b GDPR).
  • Compliance with legal obligations (art. 6.1.c GDPR).
  • The legitimate interest of the Company in improving its services (art. 6.1.f GDPR).

4. Data retention

The data will be kept for the time necessary to fulfill the purpose for which it was collected and to determine possible liabilities arising from said purpose and the processing.

5. Data transfer

Your data will not be transferred to third parties, except legal obligation or when necessary for the provision of a contracted service (e.g.: computer services, management, payment gateways, etc.), always with due security guarantees.

6. User rights

The user can exercise the rights of: at any time

  • Access to your personal data.
  • Rectification of inaccurate data.
  • Deletion of data when, among other reasons, they are no longer necessary for the purposes collected.
  • Limitation of processing.
  • Opposition to treatment.
  • Portability of your data.

To exercise your rights, you can write to the indicated postal address or to the email [add contact email], indicating the right you wish to exercise and attaching a copy of your identity document.

Likewise, you have the right to file a claim with the Spanish Data Protection Agency (AEPD) if you consider that the treatment does not comply with current regulations.

7. Data security

The Company adopts the technical and organizational measures necessary to guarantee the security of personal data and prevent its alteration, loss, treatment or unauthorized access.

8. Changes in the privacy policy

The Company reserves the right to modify this Privacy Policy at any time, publishing the updates on this same page.

9. Communications via WhatsApp Business

If you contact us through the WhatsApp Business button on this landing page, we will process your personal data, such as your name, telephone number and the content of the messages, in order to attend to your request, answer your queries, manage the pre-contractual or contractual relationship and, where appropriate, send you commercial information about our beauty services when you have given us your consent.

Legal basis: your consent to respond to the query and, where appropriate, to send commercial communications; and, where applicable, the application of pre-contractual measures if you request information to contract a service.

Destinatarios: WhatsApp/Meta Platforms, Inc., que presta el servicio de mensajería y puede implicar transferencias internacionales de datos conforme a su política de privacidad y mecanismos de garantía aplicables.

Retention: We will retain the data for the time necessary to manage your request, while we maintain the relationship derived from it and, afterwards, for the legal periods that are applicable.

Rights: You can access, rectify, delete, oppose, limit the processing and request the portability of your data by writing to the contact form; you can also complain to the Spanish Data Protection Agency.

Commercial communication: If you authorize us to receive promotions, offers or news, we may use your data to send you these communications via WhatsApp or other equivalent means; you can withdraw your consent at any time.

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